Cisco Voice Gateway crash
- May 28th, 2011
- By xcke
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Well, this will be a story about a voice gateway, which is restarting every 12th day:)
For mounts we didn’t notices the problem, because the router was quickly rebooted. After we implemented central logging (I will write about this a post), we received mail about the reboot. We begun writing mails to the Cisco TAC. Personally, I have always bad feeling, when I have to give a mysterious issue to the vendor’s support team.
This was however a nice job. I would like to include the final mail about the problem, because I think it is “funny”:) Of course you can imagine, that we had to escalate the problem many times, until we received the solution…but Cisco TAC, I like you.
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